Insurance Industry Association For Benchmarking™ (IIAB™) targets specific information about the effectiveness of management processes in the insurance industry. The association is currently a free organization with fees assessed only when companies want to join specific research efforts. Membership is limited to individuals employed as regular employees of companies that provide insurance to third parties.

Mission

To identify "Best in Class" business processes, which, when implemented, will lead member companies to exceptional performance.

Objectives

1. To conduct benchmarking studies of important business processes.
2. To create a cooperative environment where full understanding of the performance and enablers of "best in class" business processes can be obtained and shared at reasonable cost.
3. To use the efficiency of the consortium to obtain process performance data and related best practices information from companies within and outside the insurance industry.
4. To support the use of benchmarking to facilitate process improvement and the achievement of total quality.

Membership

The scope of Insurance Industry Association For Benchmarking™ membership includes those organizations that require a more detailed understanding of insurance industry best practices.

Company membership will be considered with respect to compliance with Insurance Industry Association For Benchmarking™ mission, goals and operating guidelines, as well as qualification of the organization within the scope of membership.

Participation in specific efforts will be optional and open only to members with costs shared by the participants.

Companies in the consulting industry and others likely to resell the data are not considered for membership.

Benefits of Membership

Studies:

Insurance Industry Association For Benchmarking™ will identify and present to members opportunities to participate in Benchmarking studies on various topics addressing issues of importance to the insurance industry.

There are two types of Benchmarking studies provided:

• Consortium studies are offered to the membership as a whole with costs divided.
• Single company sponsored studies addressing the interest of one member company can be offered to other selected members for no fee.

The association will also support insurance industry benchmarking efforts:

• Research - Access public and private databases.
• Identify study participants - Top companies in a variety of industries.
• Collect data - Manage response collection with the participants as a third party.
• Lead site visits - Structured with best participants.
  

Roundtables:

Interest group roundtables can be organized throughout the year. Members will pay a nominal fee to join real and virtual roundtable discussions that address specific processes.

Cost:

Currently, membership in Insurance Industry Association For Benchmarking™ is FREE!
Costs of studies are shared by the participants.

Current members include: Advanced Manufacturing Centre AmerUs Group Insurance & Annuities Anthem Alliance Health Ins. Co. Bankers Insurance Group Blue Cross and Blue Shield of SC BlueCross BlueShield of North Carolina C N A Insurance Church Mutual Insurance Company Citizens, Inc. CNA Insurance Columbia Service Partners Commerce Group, Inc. CUNA Mutual Insurance Group Eesti Kindlustus EFU Life Assurance Ltd. Farm Family Insurance Companies Fireman's Fund Insurance Co. Fortis Golden Eagle Insurance Corporation GuideOne Insurance Harborstone Investment Services Hartford Steam Boiler Inspection & Insurance Company ING Insurance Commission of Western Australia InsWeb Corporation InsWeb Corporation Jackson National Life Jefferson Pilot Financial

Kemper Insurance Kentucky Employers' Mutual Insurance Liberty Mutual Life USA Lincoln National Life Manitoba Public Insurance MetLife Michigan Mutual/Amerisure Insurance Co National Grange Mutual Insurance Company Nationwide Insurance Netro21 Inc. New York Life Insurance Company Northern Assurance Old Mutual PennCorp Financial Premier Insurance Company of Massachusetts Prudential Royal & SunAlliance Sage Life Ltd Satyam Computer services Ltd Standard Life State Farm Insurance Cos. Sun Life of Canada The ASU Group The Hartford The Northland Insurance Group Word & Brown Insurance Administrators, Inc. Zurich Financial Services

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To become a member of IIAB™, click below.

On-Line application